印刷

インターンシップについて 高野 歌子 高野 歌子
"Hilton Hawaiian Village Hotel"

I learned many things working at four different restaurants. Each restaurant had a different concept, different kinds of customers, and different kinds of servers. I dealt with many different kinds of customers, and handled complaints from Japanese customers. Handling complaints was a little unpleasant, but it taught me a lot about customer service. I also learned what the restaurant staff thought of Japanese customers; some of them liked Japanese customers and others did not. It was interesting for me to hear many different points of view. I really had a great time during this internship. This experience gave me the confidence to speak English with customers, and it made me want to work in a foreign country much more than before.